Restoration & Beyond

Terms of Use

This page (together with our Website Terms of Use www.restorationandbeyond.co.uk/website_terms_of_use and Privacy Policy www.restorationandbeyond.co.uk/privacy_policy) tells you the terms on which we offer our services to you. We offer an online market place for businesses to showcase and advertise their goods and services on our website (www.restorationandbeyond.co.uk) (our site) to you.

By subscribing as a member of the site you are able to access our Seller's individual pages and purchase products directly from the Seller or contact them about arranging services.

Please read these terms and conditions carefully before registering with our site or purchasing any products or sourcing any services from our site. You should understand that by registering with our site and becoming a member you agree to be bound by these terms and conditions of membership.

You should print a copy of these terms and conditions for future reference.

Please click on the button marked "I Accept" at the end of these terms if you accept them. Please understand that if you refuse to accept these terms, you will not be able to register as a member on our site and access to certain pages and services may be limited.

Information about us
1. www.restorationandbeyond.co.uk is a site operated by Restoration and Beyond Limited (we). We are registered in England and Wales under company number 6856199 and with our registered office at 140 Park Road, Hartlepool, TS26 9HY. Our VAT number is 974 0654 02.
Service availability
There may be some restrictions placed on sales by Sellers if you are accessing the site from outside of the United Kingdom. Please check the individual terms and conditions before proceeding.
Your status
By becoming a member of our site, you warrant that:
1. You are legally capable of entering into binding contracts; and
2. You are at least 18 years old;
Our status
1. Please note that when placing an order for goods on our site we accept orders as agents on behalf of the third party seller (Seller). The resulting legal contract is between you and that Seller (the Contract), and is subject to the terms and conditions of the Seller, which they will advise you of directly. You should carefully review their terms and conditions applying to the transaction.
2. We may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.
Consumer rights when ordering goods
1. If you are contracting as a consumer, you are granted certain rights in relation to products or services you purchase on-line by law.
2. We require all our Sellers to adhere strictly to these rights.
3. You may cancel a Contract for the purchase of goods at any time within seven working days, beginning on the day after you received the goods. In this case, you will receive a full refund of the price paid for the goods in accordance with our refunds policy (set out in clause 6).
4. To rely on the rights given to you, you must adhere to certain procedures and rules yourself if you wish to return goods. To cancel a Contract, you must inform the Seller in writing. You must also return the goods to the Seller immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
5. You should refer to the Seller's terms and conditions to see the exact procedure you must follow. We also request that you notify us in the event that you wish to return goods.
6. Please be aware that these rights do not apply to some products.
7. Generally, products which are made to a specific order or are tailored so that they could only be appropriate when sold to you, can not be returned. If you are in any doubt, we recommend you contact the Seller to discuss the goods in question.
8. Details of this statutory right, and an explanation of how to exercise it should be provided by the Seller. This provision does not affect your statutory rights.
Returns & Refunds
1. All returns of goods are subject to the individual Seller's terms and conditions (which are available on each Seller's individual pages) and your statutory rights on returns and refunds and to our returns policy.
2. Please refer to our Returns policy when considering returning an item.
3. All returns must be agreed with the Seller directly.
4. When arranging a return of goods with the Seller, please copy us into the email on returns@restorationandbeyond.co.uk .
5. We will process any refund due to you following instruction from the Seller. If you feel you are entitled to any refund and that the Seller is unreasonably withholding consent, please contact us on returns@restorationandbeyond.co.uk .
Availability and delivery
Please refer to our Delivery Policy and the individual Seller's terms and conditions for full details.
Price and payment
1. The price of any goods will be as quoted on our site on our Sellers' pages from time to time, except in cases of obvious error.
2. Sellers are responsible for setting prices of the goods and we have no control over these prices. We instruct all our Sellers to ensure the price of the goods advertised and sold through our site are the same as the price you would pay elsewhere.
3. We request that all Sellers prices are displayed inclusive of VAT but Members are advised to check all prices carefully before concluding a purchase. Prices may exclude delivery costs.
4. Payment for all Products must be by credit or debit card. We accept payment with from all major credit cards through the Sage Pay payment system. Payment will be taken at the time of order. When an order has a particularly long lead time or is of an unusually large value we may request that a deposit is taken. This money will be held by us until the goods are supplied by the Seller to you.
5. For the sale of goods through our site, we retain a small percentage of each payment for the sale of goods.
6. For our Sellers who offer services we charge our Sellers for each enquiry generated through the site.
7. These charges are necessary for the maintenance of the site and should not be passed onto you.
Our liability
1. We always try to ensure that our Sellers maintain the highest standards and qualities and impose various checks and reviews on them to ensure that you are not at risk. However, we give no warranty to you in relation to any goods purchased through our site or services rendered following contact made through our site and any warranties or guarantees should be sought directly from the Seller. If you have any problems with a Seller please let us know and we will investigate the Seller's suitability for using our site.
2. We do not limit in any way our liability:
  1. For death or personal injury caused by our negligence;
  2. Under section 2(3) of the Consumer Protection Act 1987;
  3. For fraud or fraudulent misrepresentation; or
  4. For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
3. We are not responsible for indirect losses which happen as a side effect of the main loss or damage, including but not limited to:
  1. loss of income or revenue (e.g. time off work),
  2. loss of business,
  3. loss of profits or contracts,
  4. loss of anticipated savings,
  5. loss of data,
  6. loss of opportunity,
  7. additional costs incurred, or
  8. waste of time however arising.
4. Where you buy any Product from a third party seller through our site, the Seller's individual liability will be set out in the Seller's terms and conditions and you should refer any problems to the Seller directly.
5. We merely offer a market place for the sourcing of goods and services. All contractual obligations are between you and the Seller directly.
6. Our responsibility to you is limited to maintaining your membership to the site in accordance with these terms.
Suspension & Termination
1. We will determine, in our discretion, whether there has been a breach of this policy and terms through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
2. Failure to comply with these terms may result in our taking all or any of the following actions:
  1. Immediate, temporary or permanent withdrawal of your right to use our site.
  2. Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  3. Issue of a warning to you.
  4. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  5. Further legal action against you.
  6. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
3. We exclude liability for actions taken in response to breaches of these terms of membership. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Import duty
1. If you order goods from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order with the Seller.
2. Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
Notices
1. All notices given by you to us must be given to Restoration & Beyond at 140 Park Road, Hartlepool TS26 9HY or enquiries@restorationandbeyond.co.uk. We may give notice to you at either the e-mail or postal address you provide to us when registering. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
Events outside our control
1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (Force Majeure Event).
2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
  1. Strikes, lock-outs or other industrial action.
  2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
  3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
  4. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
  5. Impossibility of the use of public or private telecommunications networks.
  6. The acts, decrees, legislation, regulations or restrictions of any government.
3. Our performance under these terms is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under these terms may be performed despite the Force Majeure Event.
Waiver
1. If we fail, at any time to insist upon strict performance of any of your obligations under these terms, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
2. A waiver by us of any default shall not constitute a waiver of any subsequent default.
3. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 12.
Severability
1. If any of these terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
Entire agreement
1. These terms and conditions and any document expressly referred to in them represent the entire agreement between us and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
2. We each acknowledge that neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us except as expressly stated in these terms and conditions.
Our right to vary these terms and conditions
1. We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
2. We may revise these terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.
Your concerns

If you have any concerns about material which appears on our site, please contact us at the address listed at condition 12.

Thank you for registering with our site.

SUBSCRIBE
TO OUR
NEWSLETTER

ASK THE
EXPERTS

JOIN US

COMPETITIONS